Holiday shoppers may want to order their presents earlier this year, as changes to United States Postal Service (USPS) operations risk parcel delays across the nation.

“Some Hoover neighborhoods are having trouble with mail delivery,” said Lazy Acres subdivision resident Tom Noon in an email to the Lede. “…I have sent mail and complained to the Hoover Post Office, but no response…There have been days when we get no delivery and days in which the mail does not come until late in the evening.”

Noon’s wife Laura added that they had also had issues tracking their packages.

“In the past two weeks we didn’t get a card that was posted on our app with a list of mail we were to receive over a week ago, one day we got our neighbor’s mail and a package that was supposed to be delivered on November 21st had almost no tracking posted and arrived today,” she said in a separate email to the Lede. “People are posting on our neighborhood Facebook package looking for packages that were listed as delivered but weren’t. It seems like the tracking is only as good as the effort made to keep it updated and that is not going so well.”

Lazy Acres is not the only neighborhood in the Birmingham metro that’s having these issues.